FAQs

Below is our frequently asked questions section. Here you will find a knowledge base of answers to queries relating to Bishopscourt, residential care and support systems. If you would like more information on any particular question or any topic not covered below please feel free to contact us.

FAQ's

Q. What kind of patients does Bishopscourt care for?

We cater for long- and short-term residents, including those requiring dementia, respite, convalescent care and more. Please contact us to discuss your individual needs.

Q. What are the bedrooms like at Bishopscourt?
We have 36 private and 12 semi-private rooms, all fully furnished. All rooms are en-suite and generously sized and include a telephone, TV and a nurse call system.

Q. Can I bring personal furniture and items into my room?
Yes, once the item fits your room and complies with our health and safety regulations, residents are encouraged to bring in personal items of furniture to personalise their surroundings. Unfortunately due to health & safety regulations, we cannot allow any electrical items brought into the rooms.

Q. When can my family and friends visit?
There is no restricted visiting at Bishopscourt.

Q. Are children allowed into the care home?
Yes, we welcome all your family and friends at any time; we have beautiful grounds and gardens with seating areas and indoor facilities for you to spend with your loved ones.

Q. Can I keep my own doctor?
Yes, residents can use the services of their own GP or can decide to use the home’s retained GP.

Q. Is a doctor available in an emergency?
Yes. Emergency cover is available through the South Doc (South Doctor On Call) Service.

Q. Are there other medical services available, eg dentist, physiotherapist, chiropodist?
There is a range of professional services available to residents. When requested or required, our staff are only too willing to help organise a suitable appointment time for you.

Q. Do you have a hairdresser who visits the care home?
Yes, we have a Garda vetted hairdresser who comes in weekly. To have your hair done, just speak with the nurse on duty.

Q. Where can I find information on the Nursing Home Support Scheme?
The link below will take you to the HSE’s Nursing Home Support Scheme’s website. There is also an information booklet published by the HSE in relation to the Nursing Home Support Scheme available to download here along with all the relevant information you may require – a list of frequently asked questions is also included.

NHSS Website: www.hse.ie/nhss/
NHSS Information Booklet: www.hse.ie/eng/services/list/4/olderpeople/nhss/NHSS Information Booklet.pdf

If you need further information, please contact the NHSS office in your area. Click on the link below, which lists all the NHSS offices in the country www.hse.ie/nhss/#offices

Q. How can I apply for the Nursing Home Support Scheme?
Click on the link below to print off the Nursing Home Support Scheme application form. http://www.hse.ie/eng/services/list/4/olderpeople/nhss/appform.pdf

Q. I am finding it difficult to choose a Nursing Home – are there any resources available to help me make the decision?
Yes, Nursing Homes Ireland has a guide to choosing the most suitable nursing home. Click on the link below: http://www.nhi.ie//directory.php

Q. I wish to make a complaint – what do I do?

If you need to make a complaint about any aspect of the service at Bishopscourt, please talk to the nurse on duty, the Director of Nursing, the Assistant Director of Nursing or any member of the management team. If you want to make a complaint in writing you may do so by email to info@bishopscourt.ie or use the form below:

Click to go to Complaint Form Download